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Zip Now London Innovating online Bookings with TicketingHub

This case study explores how Zip Now London, a leading zipline activity business in London, transformed its booking experience and guest satisfaction by partnering with TicketingHub. Discover how the integration of TicketingHub's online booking system for zipline activities and dynamic pricing features helped them overcome obstacles and grow.

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Om kunden

Zip nu

see the london view when you zip with zip now
  • Location: London, Europe
  • Industry: Zipline Activity
  • Offering: Offers thrilling zipline experiences to adventurers and tourists in London, offering great views over the city. If you’re trying to cross an activity off your bucket list, Zip Now is a must-try.
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ZIP NOW LONDON

Utmaningen

Before using TicketingHub, ZIP NOW LONDON faced several challenges:

  • Struggled to effectively sell zipline tickets.
  • Needed to attract more customers, especially during off-peak seasons.
  • Required a more streamlined booking process, including digital waivers, for a smoother customer experience.

ZIP NOW LONDON

Lösningen

Setting up with TicketingHub was relatively easy, allowing ZIP NOW LONDON to quickly start benefiting from the new system. Here is the comprehensive solution delivered by our booking software solution for zipline activities.

software mockup of ticketinghub features
Dashboard features of TicketingHub: live availability calendar, staff access management, integrated reports and analytics. Manage all your bookings across multiple sales channels in one dashboard solution.
  • Online Booking Integration: Enabled customers to easily purchase tickets directly from the ZIP NOW LONDON website. This simplified the ticket purchasing process and increased online sales.
  • Dynamic Pricing Implementation: Allowed ZIP NOW LONDON to adjust ticket prices based on the season. This way, the company ensured consistent sales even during off-peak times.
  • Digital Waivers: Introduced a seamless booking experience by allowing customers to sign waivers digitally. As a result, less paperwork is needed on-site, and customer satisfaction improves.

Results

zip now using ticketinghubs online booking widget
On Zip Now's booking site, the TicketingHub widget is positioned on the left side.

‍

  • Streamlined Online Ticket Sales: Now able to sell and manage tickets online efficiently.
  • Unified Booking System: Managed payments and ticket pricing changes within a single system.
  • Increased Customer Engagement: Customers responded positively to seasonal discounts, such as the popular 50% off sales.
  • Enhanced Customer Service: Staff could focus more on providing excellent customer service rather than handling manual bookings on-site.

Experience the Transformation: Try TicketingHub Demo Today!

Ready to transform your ticket sales and enhance customer experience like ZIP NOW LONDON? Here’s why you should try TicketingHub:

  • User-Friendly Online Booking System: Simplifies the online booking process, making it easier for your customers to buy tickets directly from your website, boosting your online sales.
  • Dynamic Pricing Optimization: You can adjust ticket prices according to season and demand, ensuring steady sales and maximizing revenue even during off-peak times.
  • Seamless Digital Waivers: Enhances the booking experience by allowing customers to sign waivers digitally, reducing on-site paperwork and improving operational efficiency.
  • Integrated System Management: Manages all aspects of ticket sales, payments, and pricing changes within a single, unified system, streamlining your operations.
  • Enhanced Customer Service: Frees up your staff to focus on providing exceptional customer service, rather than handling manual bookings on-site.

Try a TicketingHub demo for free today and discover how our innovative solutions can help your business thrive and grow, just like ZIP NOW LONDON. Get ready to enhance your operations and impress your customers!

Tillgänglighets kalender
Kundrelationer
Spridning av meddelanden
Flera valutor
Prestanda meddelanden
Team Management
Data export
Detaljerad rapportering
Centrala Inkorgen

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Det bästa biljettsystemet som finns på jorden.

Allt med den är fantastiskt. Från utvecklarna som alltid är där för att hjälpa dig med alla frågor, till den enkla tillgängligheten till systemet och inställningen.
Andreas D
24 juni 2022

Bra, flexibelt och med bra stöd från teamet!

Systemet är mycket flexibelt och teamet hjälpte mig att anpassa det så att det passar exakt mina behov. Teamets hjälp är fantastisk. Jag är supernöjd med dem.
Daniel B
1 oktober 2019

Ett av de bästa systemen för mitt företags behov.

Sammantaget har det varit ett ovärderligt verktyg och system för mitt företag, som har hjälpt oss att växa och expandera. Vi har använt Ticketinghub i ett antal år eftersom deras system passar perfekt för våra behov av att sälja biljetter globalt.
Oliver M
20 juni 2019

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